Refund and Returns Policy

Please follow the guidelines below to ensure that all returns are processed as quickly and efficiently as possible.

All returns must be in their original, undamaged manufacturer packaging with all original packing slips and documentation.
All returns must be unused “new” condition.
Please include a copy of your invoice or packing slip.
Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.
Materials returned after 30 days from date of shipment will not be accepted.
Shipping charges are non-refundable. Customer to pay all return shipping charges.

Please ship returns to:

Salem Tool Company
7811 Salem Rd
Northville MI 48168

Need help?

Contact us at Lbour@salemtool.com for questions related to refunds and returns.