Please follow the guidelines below to ensure that all returns are processed as quickly and efficiently as possible.

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• All returns must be in their original, undamaged manufacturer packaging with all original packing slips and documentation.

• All returns must be unused “new” condition.

• Please include a copy of your invoice or packing slip.

• Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.

• Materials returned after 30 days from date of shipment will not be accepted.

• Shipping charges are non-refundable. Customer to pay all return shipping charges.

 

Please ship returns to:

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Salem Tool Company
7811 Salem Rd
Northville MI 48168

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Need help?

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Contact us at Lbour@salemtool.com for questions related to refunds and returns.